Order processing time: 48 Hours
Our orders are processed within 1-2 business days. During seasonal times lilke National Holiday and Christmas, order processing can take up 5 business days. We appreciate your patience while we prepare your order.
Shipping time:
We have 2 warehouses, one is located in US and another in China.The product details will reveal the goods position. But all cutomized lights are shipped from China.
- USA warehouse: 3-5 days transportation to your address
- China Warehouse: 5-9 days international shipping time, to your address.
Shipping Cost:
- Order value over 200USD, shipping cost is free of charge;
- Order value less than 200USD, extra shipping cost will be charged;
- Custom duty and taxes are not included.
Order Tracking:
After placing an order, you will receive an e-mail acknowledgement.
Following that, you will receive another email with the tracking number associated with your parcel. If you are registered with us, you can check the status by signing in and selecting your order under “Order History”. Alternatively, you can insert the tracking number supplied into DHL’s website(Fedex, UPS, EMS is same way). You will also receive regular e-mail updates on the delivery status of your order, even if you do not have an account with us.